Salesforce

Introduction to Salesforce

What is CRM?
Types of CRM
What is Salesforce & why it is market leader
Salesforce editions & environments
Understanding Salesforce ecosystem (Admin, Dev, Consultant roles)
Salesforce org setup

Salesforce Administration (Admin Track)

2.1 Organization Setup

Company profile
Business hours
Locale, currency, fiscal year

2.2 User & Security Management

Users creation & management
Profiles
Permission sets
Password policies
Login IP ranges & trusted IPs
Organization wide defaults (OWD)
Role hierarchy
Sharing rules
Manual sharing & teams
Record-level security

2.3 Standard & Custom Objects

Standard objects overview
Creating custom objects
Fields & field types
Page layouts
Record types
Business processes
Validation rules

2.4 Automation Tools (No Code)

Workflow rules
Process Builder
Flow Builder (Record-triggered, Screen Flows, Scheduled Flows)
Approval processes
Best practices in automation

2.5 Data Management

Data Loader
Data Import Wizard
Data Export
Backup & restore concepts
Duplicate rules & matching rules

2.6 Reports & Dashboards

Tabular, Summary, Matrix & Joined reports
Filters, cross filters
Bucketing
Dashboard components
Dynamic dashboards
Report scheduling

2.7 App Creation

App Manager
Tabs, apps & navigation
Branding

3. Salesforce Development (Developer Track)

3.1 Apex Programming

Apex basics & syntax
Variables, collections, loops
SOQL & SOSL
DML operations
Apex triggers (before/after)
Trigger patterns & best practices
Apex classes
Apex batch
Future methods & Queueable Apex
Schedulable Apex
Exception handling

3.2 Lightning Web Components (LWC)

Introduction to LWC
Component structure
HTML, JS, metadata
Properties, events, decorators (@api, @track, @wire)
Calling Apex from LWC
Lightning Data Service
Navigation Service
Real-time LWC project

3.3 Integration Basics

REST & SOAP APIs
Named credentials
HTTP callouts
JSON / XML basics
Platform events

4. Salesforce Lightning Experience

Lightning App Builder
Home page, record page customisation
Dynamic forms
Custom permissions
Quick actions & global actions

5. Salesforce Deployment & DevOps

Change sets
Packages
Sandboxes (Dev, QA, UAT, Prod)
Version control basics (Git)
CI/CD concepts (Copado/Jenkins overview)

6. Salesforce Security & Compliance

Shield basics
Field-level security
Audit trail
Login history
Governor limits & secure coding

7. Real-Time Project Implementation

Requirements gathering
Creating data model
Building automation
Record-triggered flows
Writing Apex triggers & classes
LWC component development
Integration with external system (demo level)
Deployment to UAT & Production
End-to-end documentation

Interview & Certification Guidance

Admin & Developer certification guidance (ADM-201, PD1)
Scenario-based interview questions
Coding-based interview questions
Resume preparation for Salesforce roles
Portfolio building on GitHub & Trailhead

ABAP developers play a crucial role in SAP implementation projects, as they customize and extend SAP software to meet the unique business requirements of organizations. They work with functional consultants to ensure that SAP applications align with the specific needs of the business.

In recent years, SAP has also introduced cloud-based development platforms like SAP Cloud Platform, which allows developers to build and deploy applications using modern technologies while still leveraging their ABAP skills when needed.

Flow of an ABAP Progra
ABAP Workbench
Basic ABAP Language Elements
Modularization Techniques in ABAP
Complex Data Objects
Data Modeling and Data Retrieval
Classic ABAP Reports

Screens
SAP List Viewer
Web Dynpro ABAP
Program Analysis Tools
ABAP Development Tools for SAP NetWeaver
SAP Standard Software Adjustments